Job Details
Job Description: CSquare Property Operations | Hiring company: Digital Cash Cowboy Inc.
Remote from Pakistan · Full-time · One opening
Pay: PKR 40,000–80,000 per month, based on demonstrated skills and experience
Hours: Monday–Friday, 9:00 AM–5:00 PM Vancouver time. In Pakistan, each shift runs from 9:00 PM to 5:00 AM the following morning.
CSquare is hiring someone to manage the daily operations of our short-term and long-term rentals in Canada. You’ll be the person a guest calls when they can’t get in, a tenant contacts when a repair is overdue, and an owner relies on for an accurate account of rent and expenses. You’ll work remotely with our local team and see each issue through to resolution.
What you’ll manage
Short-term stays. Answer booking questions, keep reservation calendars accurate, coordinate check-ins, check-outs and cleaning, and resolve issues during a stay. If a cleaner is delayed before an arrival, arrange the next step with the local team and update the guest before they have to ask.
Long-term rentals. Respond to prospective and current tenants, coordinate viewings and move-ins or move-outs, and track repair requests. Agree on access with the tenant, schedule the contractor and check back after the visit to make sure the issue was resolved.
Property bookkeeping. Track rent, guest payouts, platform fees, vendor invoices and receipts by property. Reconcile expected and received amounts in Excel or Google Sheets. If a payout is short, identify whether a fee explains it, document any remaining difference and flag it for review.
Daily priorities. When a guest is locked out, a tenant reports a leak and an invoice is due, decide what needs immediate action, what can be delegated locally and who needs an update. Keep an owner, deadline and next step for every open item. End your shift with a short handover.
What we’re looking for
You can handle a difficult phone call in English and write a calm, specific reply that tells the customer what happens next and when they’ll hear from you. You can reconcile transactions using a spreadsheet and explain how you checked your figures. You follow up without reminders and know when to bring in the manager, especially for safety issues, refunds or spending approvals.
Experience in property management, hospitality, leasing, customer service or bookkeeping is valuable. Relevant internships and hands-on experience also count. You’ll need a reliable computer and internet connection and availability for the full shift.
Shortlisted applicants will have a 15-minute interview in English, including a short reply to a fictional guest or tenant email. We may also use a separate brief exercise with sample figures to assess bookkeeping and prioritization.Job Specification: Spoken and written English for guest and tenant communication
Rental operations and service follow-up
Bookkeeping and reconciliation in Excel or Google Sheets
Prioritizing requests, coordinating vendors and handing off open work
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