Job Description: Position: Key Account Manager
Department: Account Management
We’re looking for an energetic and socially plugged-in Junior Account Manager who understands how brands live on social media. You should understand trends, Instagram, TikTok, memes, and content culture, and be able to turn ideas into action.
What You’ll Do- Coordinate with clients and understand their requirements.
- Manage day-to-day communication between clients and the internal creative team.
- Coordinate with designers, photographers, videographers, media buyers, and content teams.
- Help develop and execute monthly content calendars.
- Keep up with Instagram, TikTok, Reels, viral trends, sounds, memes, and social media culture.
- Identify relevant trends and suggest how they can be adapted for different brands.
- Follow up on content, approvals, shoots, campaigns, and deadlines.
- Attend client meetings and take clear briefs.
- Ensure deliverables are completed on time and according to client requirements.
- Track ongoing tasks and maintain proper communication with the team.
- Bring fresh ideas and actively contribute to client and team discussions.
Job Specification:
- Proven client servicing or account management experience, preferably within a digital marketing, advertising, branding, or creative agency.
- Strong understanding of social media, content development, digital campaigns, branding, and influencer marketing workflows.
- Excellent written and verbal communication with confident presentation and stakeholder-management skills.
- Ability to write clear briefs, scopes, timelines, meeting summaries, and client updates.
- Strong project coordination, follow-up, prioritization, and deadline-management abilities.
- Ability to manage feedback, revisions, approvals, and competing requirements professionally.
- Comfort working with cross-functional teams including creative, content, strategy, media, and production.
- Working knowledge of productivity, project-management, and presentation tools.
- Strong attention to detail, problem-solving ability, ownership, and commercial awareness.